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In the quality gap model which gap is explained by the gap between the standard of product or service made and supplied to the customer and that expected by them?

In the quality gap model which gap is explained by the gap between the standard of product or service made and supplied to the customer and that expected by them? Correct Answer Delivery

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Consider the below statements. (i) Quality is defined as fitness for the purpose at the lowest cost (ii) Quality is a grade of the product in appearance, performance, life, reliability, taste, odour, maintainability etc (iii) Quality is the degree to which a specified product is preferred over competing products of equivalent grade, based on the comparative test by customers, normally called as customer’s preference (iv) Quality is a measure of the degree of the general excellence of the product (v) Quality may be defined as the degree of conformance to design and specifications Which of the above statements are correct?
In the quality gap model which gap is explained by the gap between the standards set by management for their product or service compared to their understanding of the customers needs?
A company recruits candidates satisfying the following criteria -  1. Candidates who secured at least 85% in standard 10th or equivalent. 2. Candidates who secured at least 65% in standard 12th or equivalent. 3. Candidates who are not from commerce background. Who among the following candidates will the company definitely select? A. Jitesh is a science student having scored 70% in standard 12th and 80% in 10th with an excellent sports background. B. Jignesh scored 80% in standard 12th, 90% in standard 10th and secured 2nd place in his college among all commerce students. C. Jayesh scored 75% in standard 10th, 75% in standard 12th and is an arts student. D. Jinesh secured 80% in standard 12th, 88% in standard 10th and is a science student with great acting skills
A 70 kg tea powder contains mixture from two qualities. Some amount of quality 1 tea powder is added so that ratio of quality 1 to quality 2 becomes 5 : 4. What is the extra amount of of quality 2 to be added so that, quality 2 becomes double the amount of quality 1 in new mixture. Given: current quality 1 exceeds quality 2 in old mixture by 10 kg?
Given below are three quantities named A, B and C. Based on the given information, determine the relation among the three quantities. A shopkeeper bought two products X and Y from a company. He bought product X for Rs. 3060 and sold it to the customer earning a profit of 20%, while he sold the product Y to a customer for Rs. 4160, thereby earning a profit of 30%. Quantity A: If the company earned a profit of 20% on the product X, what is the manufacturing cost of product X? Quantity B: If the company earned a profit of Rs. 600 on the product Y, what is the manufacturing cost of product Y? Quantity C: What is the difference between the total price paid by the customers and the total manufacturing cost of the products X and Y?
The cost of servicing of a Maruti car at Maruti care Pvt. Ltd. is Rs. 400. Manager of service centre told me that for the second service within a year a customer can avail a 10% discount and further for third and fourth servicing he can avail 10% discount of the previous amount paid, within a year. Further if a customer gets more than 4 services within a year, he has to pay just 60% of the servicing charges on these services. A customer availed 5 services from the same servicing station, what is the total percentage discount fetched by the customer?
A customer purchased two units of the same item, one from a shopkeeper and one from a whole seller. The whole seller sold the items to the shopkeeper and customer at 15% profit while the shopkeeper sold the item to the customer at 20% profit. If the difference between the price of both units for the customer is Rs. 96.6, then what is the total cost of both the units for the customer?
Out of 60 customers, 10 chose service 1 and 2, 15 chose service 2 and 3 and 5 chose service 1 and 3, 15 chose only service 2. 20 chose service 1, 35 chose service 2, and 30 chose service 3.  How many chose all the three services?
Two stores A and B bought the same product from the company at the same price. Store A marked the price of the product 50% above its cost price and offered two successive discounts of 15% and 10% on the marked price of the product, while store B marked the price of the product 60% above its cost price and offered two successive discounts of 15% and 12% on the marked price of the product. If a customer buys the product from store B, he has to pay Rs. 986 more than that at store A. At what price the two stores bought the product from the company?
A dealer bought a product and sold it to a shopkeeper, who further sold it to a customer, such that the dealer and the shopkeeper marked the price of the product 25% and 40% above the cost price respectively, and sold the product giving a discount of 10% and 25% respectively. If the dealer bought the product for Rs. 1680, at what price did the shopkeeper sold the product to the customer?