If an organization commits to 10 promises and if all the promises are met, then which ‘service quality’ dimension is strongly promoted?

If an organization commits to 10 promises and if all the promises are met, then which ‘service quality’ dimension is strongly promoted? Correct Answer Completeness

If all the promises are met then completeness is achieved. By meeting all the promises committed, the organization has ensured completeness is achieved. We cannot comment on the timeliness because we have no information about the time taken to meet the promises. Competence refers to the skill and knowledge possessed by the organization. Tangibles referto the appearance of the service which is received.

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