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If an organization focuses on trustworthiness and belief considering the customer’s best interests, which dimension of ‘service quality’ is focused on by the organization?

If an organization focuses on trustworthiness and belief considering the customer’s best interests, which dimension of ‘service quality’ is focused on by the organization? Correct Answer Credibility

Every successful organization has always focused on credibility. Credibility ensures that in times when the organization’s reputation is at stake the trust of the customer remains intact. It helps them in re-establishing themselves.

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