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The rights of the consumer as enunciated under section 6 of the consumer protection Act, 1986 includes: (A) To be protected against the marketing of goods and services which are hazardous to life and property (B) To be assured the competitive price and low cost quality products and services (C) To be assured that consumers' interests will service the due consideration at appropriate forums (D) To be protected for multiple use of products, profits, diversity and equity. (E) To be informed about the quality, potency, purity and price of goods or service Choose the correct answer from the options given below:

The rights of the consumer as enunciated under section 6 of the consumer protection Act, 1986 includes: (A) To be protected against the marketing of goods and services which are hazardous to life and property (B) To be assured the competitive price and low cost quality products and services (C) To be assured that consumers' interests will service the due consideration at appropriate forums (D) To be protected for multiple use of products, profits, diversity and equity. (E) To be informed about the quality, potency, purity and price of goods or service Choose the correct answer from the options given below: Correct Answer (A), (C) and (E) only

The correct answer is (A), (C) and (E) only

Key Points Consumer Protection Act, 1986:

  • To resolve consumer complaints in an easier and faster way, the Consumer Protection Act of 1986 was passed.
  • The Act aims to advance and safeguard consumer interests against shortcomings and flaws in goods and services.
  • Additionally, it aims to protect consumer rights from unfair business practises that suppliers and sellers might engage in.
  • A consumer forum's goals are to offer assistance to all parties and deter protracted legal disputes.
  • Officials from the forum mediate between the two parties and encourage compromise in a procedure known as "informal adjudication."

Important Points 1. Right to Safety: A consumer has the right to safety against such goods and services as are hazardous to his health, life and property.

2. Right to be heard: Means that consumer's interests will receive due consideration at appropriate forums. It also includes the right to be represented in various forums formed to consider the consumer's welfare.

3. Right to be informed: Means right to be informed about the quality, quantity, potency, purity, standard and price of goods to protect the consumer against unfair trade practices.

4. Right to choose: Means the right to be assured, wherever possible of access to a variety of goods and services at a competitive price.

5. Right to consumer education: Means the right to acquire the knowledge and skill to be an informed consumer throughout life. Ignorance of consumers, particularly of rural consumers, is mainly responsible for their exploitation. 

6. Right to Seek redressal: Means right to seek redressal against unfair trade practices or unscrupulous exploitation of consumers. It also includes the right to fair settlement of the genuine grievances of the consumer.

 

 

Related Questions

Which of the following are the objects of the Consumer Protection Councils
(1) The right to be protected against the marketing of goods and services which are hazardous to life and property
(2) The right to be informed about the quality, quantity, potency, purity, standard and price of goods or services so as to protect the consumer against unfair trade practices
(3) The right to seek redressal against unfair trade practices or restrictive trade practices or unscrupulous exploitation of consumers
(4) The right to consumer education:
Which of the following are the objectives of the Consumer Protection Council?
1. The right to be protected against the marketing of goods and services, which are hazardous to life and property.
2. The right to be informed about the quality, quantity, potency, purity, standard and price of goods or services so as to protect the consumer against unfair trade practices.
3. The right to seek redressal against unfair trade practices or restrictive trade practices or unscrupulous exploitation of consumers.
4. The right to consumer education.
Which of the following statements are correct in relation to 'administrative control' of forums and commission under Section 24-B of the Consumer Protection Act, 1986?
(1) National Commission shall have administrative control over all State Commissions.
(2) National Commission shall call for the periodical return of 'pendency of cases' before the State Commissions.
(3) State Commission shall have administrative control over all district forums.
(4) State Commission can issue instructions to district forums to furnish English translation of judgements written in any language.
Choose the correct answer from the given below:
As per Section 2(1)(c) of Consumer Protection Act 1986, 'complaint' means any allegation in writing made by a complainant that
(1) An unfair trade practice or a restrictive trade practice
(2) The goods/services bought/hired suffer from one or more defects/deficiency
(3) A trader or service provider has charged a price in excess of the price
(4) Goods/services which are hazardous or likely to be hazardous to life and safety of the public when used
As per Section 2(1)(c) of Consumer Protection Act, 1986, 'complaint' means any allegation in writing made by a complaint that
1. An unfair trade practice or a restrictive trade practice.
2. The goods/services bought/hired suffer from one or more defects/deficiencies
3. A trader or service provider has charged a price in excess of the price
4. Goods/services which are hazardous or likely to be hazardous to life and safety of the public when used.
As per Consumer Protection Act 1986, 'unfair trade practice' includes
(1) Falsely represents that the goods/services are of a particular standard, quality or grade
(2) Falsely represents any re-built, second-hand, renovated, reconditioned or old goods as new goods
(3) Represents that the goods or services have sponsorship, approval, performance, characteristics, accessories, uses or benefits which such goods or services do not have
Read the following passage and answer the item that follows. Your answers to this item should be based on the passage only. Many farmers use synthetic pesticides to kill infesting insects. The consumption of pesticides in some of the developed countries is touching 3000 grams/hectare. Unfortunately, there are reports that these compounds possess inherent toxicities that endanger the health of the farm operators, consumers and the environment. Synthetic pesticides are generally persistent in environment. Entering in food chain they destroy the microbial diversity and cause ecological imbalance. Their indiscriminate use has resulted in development of resistance among insects to insecticides, upsetting of balance in nature and resources of treated populations. Natural pest control using the botanical pesticides is safer to the user and the environment because they break down into harmless compounds within hours or days in the presence of sunlight. Plants with pesticidal properties have been in nature for millions of years without any ill or adverse effects on the ecosystem. They are easily decomposed by many microbes common in most soils. They help in the maintenance of biological diversity of predators and human health hazards. Botanical pesticides formulated from plants are biodegradable and their use in crop protection is a practical sustainable alternative. Which of the following statements is/are correct regarding biopesticides? 1. They are not hazardous to human health. 2. They are persistent in environment. 3. They are essential to maintain the biodiversity of any ecosystem. Select the correct answer using the code given below.
Read the following passage carefully and choose the most appropriate answer to the question out of the four alternatives.
Most economists in the United States seem captivated by the spell of the free market. Consequently, nothing seems good or normal that does notaccord with the requirements of the free market. A price that is determined by the seller or, for that matter (for that matter: so far as that isconcerned), established by anyone other than the aggregate of consumers seems pernicious. Accordingly, it requires a major act of will to thinkof price-fixing (the determination of prices by the seller) as both "normal" and having a valuable economic function. In fact, price-fixing is normalin all industrialized societies because the industrial system itself provides, as an effortless consequence of its own development, the price-fixingthat it requires. Modern industrial planning requires and rewards great size. Hence, a comparatively small number of large firms will be competingfor the same group of consumers. That each large firm will act with consideration of its own needs and thus avoid selling its products for morethan its competitors charge is commonly recognized by advocates of free-market economic theories. But each large firm will also act with fullconsideration of the needs that it has in common with the other large firms competing for the same customers. A major act of will will bring about price-fixing that will be seen as -
As per section 2(1)(nnn) of Consumer Protection Act 1986, 'restrictive trade practice' include
(1) Delay beyond the period agreed to by a trader in supply of goods or in providing the services which has led to rise in the price
(2) Any trade practice which requires a consumer to buy, hire or avail of any goods or services as condition precedent to buying, hiring or availing of other goods or services:
Read the following passage carefully and choose the most appropriate answer to the question out of the four alternatives.
True, It is the function of the army to maintain law and order in abnormal times. But in normal times there is another force that compels citizens to obey the laws and to act with due regard to the rights of others. The force also protects the lives and the properties of law abiding men. Laws are made to secure the personal safety of its subjects and to prevent murder and crimes of violence. They are made to secure the property of the citizens against theft and damage to protect the rights of communities and castes to carry out their customs and ceremonies, so long as they do not conflict with the rights of others. Now the good citizen, of his own free will obey these laws and he takes care that everything he does is done with due regard to the rights and well-being of others. But the bad citizen is only restrained from breaking these laws by fear of the consequence of his actions. And the necessary steps to compel the bad citizen to act as a good citizen are taken by this force. The supreme control of law and order in a State is in the hands of a Minister who is responsible to the State Assembly and acts through the Inspector General of Police.
"They are made to secure the property of citizens against theft and damage" means that the law: