Where should I draw the line when providing service for a customer?
Md Ariful Islam
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এমবিএ(মার্কেটিং)
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Dr. Md Rushad Rahman
এমবিবিএস(আরপিএমসি)
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পিজিটি(মেডিসিন)
The line is once you've done the best you can and there is nothing else you can do and nowhere else to go. If you can go the extra mile, do it, because that's what excellent customer service is about. Of course, never tolerate verbal abuse -- you're not a punching bag, after all.
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