If Media Player is not responding, it's not going to do anything for you. Try restarting the program, restarting your computer, or if nothing else works, uninstalling and reinstalling Media Player.
Open Windows media center then minimize the folder, open Windows media player minimize it. Click on Windows media center, pick and drag a photo to Windows media player.
Check to make sure that your settings are allowing right clicks. It can also be a manufacturing fault. Take your computer to an Apple store and get it diagnosed.
Go onto your phone and it should say it's connected. Select that and it will give you a list of things to transfer. Select 'media' and/or restart the device if...