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In March 2022, who launched UPI for feature phones called UPI123Pay and a 24x7 helpline for digital payments – DigiSaathi?

In March 2022, who launched UPI for feature phones called UPI123Pay and a 24x7 helpline for digital payments – DigiSaathi? Correct Answer Shaktikanta Das

The correct answer is Shaktikanta Das.

Key Points

  • RBI Governor Shaktikanta Das on 8 March 2022 launched UPI for feature phones called UPI123Pay.
  • He also launched 24x7 helpline for digital payments – DigiSaathi.
  • UPI on feature phones will help people in rural areas who cannot afford a smartphone.
  • UPI123Pay is a three-step method to initiate and execute services for users which will work on simple phones.

Important Points

  • UPI 123Pay will allow customers to use feature phones for almost all transactions except scan and pay.
  • It doesn't need an internet connection for transactions.
  • Customers have to link their bank account with feature phones to use this facility.
  • Customers will also be able to link bank accounts, set or change UPI PINs.
  • The helpline christened 'Digisaathi' will assist the callers/users with all their queries on digital payments via website and chatbot.
  • Users can visit www.digisaathi.info or call on 14431 and 1800 891 3333 from their phones for their queries on digital payments and grievances.

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