1. A __________ & __________ Listening is the best answer to satisfy even the most short tempered customer.
2. We should always __________ the customer for calling & complaining.

1. A __________ & __________ Listening is the best answer to satisfy even the most short tempered customer.
2. We should always __________ the customer for calling & complaining. Correct Answer Patient, active, thank

1. A Patient & active Listening is the best answer to satisfy even the most short tempered customer.
2. We should always thank the customer for calling & complaining.

Related Questions

Consider the 5 × 5 matrix \[{\text{A}} = \left[ {\begin{array}{*{20}{c}} 1&2&3&4&5 \\ 5&1&2&3&4 \\ 4&5&1&2&3 \\ 3&4&5&1&2 \\ 2&3&4&5&1 \end{array}} \right
Which of one of the following are bottom-up listening activities and which of them are top-down listening activities? a. Summarising, listening to whole message and applying the background knowledge. b. Dictation, cloze listening, use of multiple choice questions, discussions.
Which of the following is a top-down listening process and which of them is a bottom-up process? (a) Listening for the main idea, predicting, drawing inferences and summarizing. (b) Listening for the specific details like sounds, words and chunks.