Communication Skills MCQ

Test your knowledge with important Communication Skills MCQ and their applications. These MCQs are beneficial for competitive exams too. Explore 30 + more Communication Skills MCQs at Bissoy

Which of the following statement is True(T) or False(F) are given below. 1. By using a dissolve unit and two slide projectors it is possible to create a transition fade in and out effect. 2. Slide are more effective in well-lit-room. 3. Audiences consider slides as more professional.

ক
TFT

খ
FFF

গ
TTT

ঘ
FTF
Which of the following statement is True(T) or False(F) are given below. 1. The best policy is to ask for identify of the person or the other end first before announcing your identity. 2. Never leave a caller or hold. 3. Use simple language, avoid slang technical ferns.

ক
TFT

খ
FTT

গ
TTT

ঘ
FFF
Uses of overhead projector, Which of the following statement is True(T) or False(F) are given below. 1. Helps speaker have eye contact with the audience. 2. Provides different access to the presenter. 3. Helps to focus audience attention.

ক
FTF

খ
TFT

গ
TTT

ঘ
FFF
when you dial a number and some one picks up the phone at the other end. Which of the following statement is True(T) or False(F) are given below. 1. Ask the person who picks up the phone that who is at the other end of the telephone. 2. Do not give your identity 3. Speak directly to the person without knowing who he is

ক
TFF

খ
TTT

গ
FFF

ঘ
FTF
During a telephone conversation, Which of the following statement is True(T) or False(F) are given below. 1. Leave the caller on hold 2. Be courteous 3. Transfer the call always do not handle is yourself

ক
TTF

খ
TTT

গ
FFF

ঘ
FTF
During a telephone communication, Which of the following statement is True(T) or False(F) are given below. 1. Be expressive 2. Be distinct 3. Do not be pleasant

ক
TTT

খ
TTF

গ
FFF

ঘ
FTT
During a telephone conversation, Which of the following statement is True(T) or False(F) are given below. 1. Do not answer promptly 2. Be alert 3. Be natural

ক
TTT

খ
FFF

গ
TFF

ঘ
FTT
When you receive a telephone call, Which of the following statement is True(T) or False(F) are given below. 1. Be prepared have a pen, notepad 2. Do not answer the phone quickly 3. Do not give the call your full attention.

ক
TTT

খ
FFF

গ
TFF

ঘ
FTT
Arrange the steps involved in listening 1. Giving meaning to the data 2. Reconstructing 3. Processing the data

ক
A – B – C

খ
B – C – A

গ
C – B – A

ঘ
B – A – C
1. While listening we should not let our mind wander, so we should avoid __________. 2. We should focus on _________ not on the delivery style of the speaker. 3. In order to remain objective & open – minded we should avoid _________ involvement.

ক
Emotional, distractions, content

খ
Distractions, content, emotional

গ
Content, distractions, emotional

ঘ
Distracts, emotional, content
Which of the following statement is True(T) or False(F) are given below. 1. Concentration requires willingness and practice. 2. While listening to a speaker you can involve yourself in multi tasks. 3. Practicing active listening helps to develop concentration.

ক
TFT

খ
FFF

গ
TTT

ঘ
FFT
1. A __________ & __________ Listening is the best answer to satisfy even the most short tempered customer. 2. We should always __________ the customer for calling & complaining.

ক
Passive, impatient, slap

খ
Patient, active, thank

গ
Impatient, passive, thank

ঘ
Passive, active, thank
Which of the following statement is True(T) or False(F) are given below. 1. Semantic markers like it is worth noting is used to indicate the relative importance of different items. 2. For illustrations and examples semantic markers like primarily secondly are used 3. To express a time relationship we use- so, thus, hence.

ক
TTT

খ
FFF

গ
FTF

ঘ
TFF
In order to improve hastening skills. Which of the following statement is True(T) or False(F) are given below. 1. We should not maintain eye contact 2. We should be emotionally involved 3. Avoid distractions

ক
TTT

খ
FFT

গ
TFT

ঘ
FFF
In a job application, Which of the following statement is True(T) or False(F) are given below. 1. Write the name of the person who you are addressing in the salutation. 2. Write the vacancy you are applying for in the subject. 3. After your signature there is no need to write your full name clearly.

ক
TFT

খ
FTF

গ
FFT

ঘ
TFF
In writing a complaint the following points should be kept in mind. Which of the following statement is True(T) or False(F) are given below. 1. Always be sarcastic angry or threatening 2. Write a long complaint letter 3. Send original documents

ক
TTT

খ
FFF

গ
FTF

ঘ
TFT
Which of the following statement is True(T) or False(F) are given below. 1. In a press release the heading should not be written in capitals. 2. The heading should be long. 3. Put an exclamation at the end of the heading.

ক
TTT

খ
FFF

গ
TFT

ঘ
FTF
Which of the following statement is True(T) or False(F) are given below. 1. The press release is written in first person. 2. List your jobs in a resume in reverse chronological order. 3. The heading of the press release should be in one sentence.

ক
FTT

খ
TFT

গ
FFF

ঘ
TTT
Which of the following statement is True(T) or False(F) are given below. 1. The resume should be official and not general. 2. Never give a brief about your experience and skill in the levering letter of a job application. 3. You must always send your original documents in a resume as an enclosure.

ক
TTT

খ
FFF

গ
TFF

ঘ
FTT
Which of the following statement is True(T) or False(F) are given below. 1. Professional reading is done when you need is continue learning and studying so that you develop your own thinking and skills. 2. Action reading is done when you do not need to do something concrete in the not too distant future after you have read. 3. A reader can understand a text only when s / he actively uses his / her mental abilities.

ক
TTT

খ
FFF

গ
TFT

ঘ
FTF
Arrange the steps in SQ3R technique 1. Recall 2. Question 3. Survey 4. Reading 5. Review

ক
3 – 4 – 1 – 2 – 5

খ
1 – 2 – 3 – 4 – 5

গ
5 – 1 – 2 – 3 – 4

ঘ
3 – 2 – 4 – 1 – 5
Which of the following statement is True(T) or False(F) are given below. 1. Abstract nouns cannot be seen, felt or heard 2. Common nouns identify the particular variety 3. Collective nouns take a plural verb

ক
FFF

খ
TTT

গ
TFF

ঘ
FTF
In a job application. Which of the following statement is True(T) or False(F) are given below. 1. Write the name of the person who you are addressing in the salutation. 2. Write the vacancy you are applying for in the subject. 3. After your signature there is no need to write your full name clearly.

ক
TFT

খ
FTF

গ
FFT

ঘ
TFF
Which of the following statement is True(T) or False(F) are given below. 1. When you invite any guest to a function you have to clearly write the time and Venue 2. It is bad business etiquette to write any acceptance or declination of an invitation.

ক
TF

খ
FT

গ
FF

ঘ
TT
Which of the following statement is True(T) or False(F) are given below. 1. A text book is read only for the pleasure of reading it. 2. Reading is an encoding process of communication. 3. The intention of reading a medical report is to gain information.

ক
TFT

খ
TTT

গ
FFF

ঘ
FTF
In business letters, Which of the following statement is True(T) or False(F) are given below. 1. Signature is placed above the complimentary close 2. Salutation is written after the address

ক
TT

খ
FF

গ
TF

ঘ
FT
Which of the following statement is True(T) or False(F) are given below. 1. Paraphrasing aims to shorten the length of a text. 2. Paraphrasing changes the meaning of the text

ক
TF

খ
FT

গ
FF

ঘ
TT
Points to be kept in mind while writing apology letters. Which of the following statement is True(T) or False(F) are given below. 1. Take full responsibility of the problem caused 2. Be dramatic while apologizing

ক
TF

খ
FT

গ
FF

ঘ
TT
Which of the following statement is True(T) or False(F) are given below. 1. While writing business letters one should directly focus on the message to be told. 2. Use old fashioned stuffy phrases and long sentences.

ক
TT

খ
TF

গ
FF

ঘ
FT
Professional reading is done when you need to continue _________ and ________ to develop thinking skills

ক
Learning, studying

খ
Learning, speaking

গ
Reading, speaking

ঘ
Speaking, listening

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