Surya inspected his newly purchased bicycle and found a defect on its saddle. He tells the manufacturer about it. The manufacturer charges ₹5000 for repairing it. Which dimension of ‘product quality’ is poorly reflected here?
Surya inspected his newly purchased bicycle and found a defect on its saddle. He tells the manufacturer about it. The manufacturer charges ₹5000 for repairing it. Which dimension of ‘product quality’ is poorly reflected here? Correct Answer Serviceability
The serviceability of the bicycle must have been economical. But here the manufacturer is charging too much for a defect in a newly purchased bicycle.
মোঃ আরিফুল ইসলাম
Feb 20, 2025