How do I respond to a passive-aggressive person?

It's confirmation bias: if you're on the lookout for negative results, when you see them, you'll think that you only receive negative results. But negative results are only part of...

Sincerely apologize for your actions, and give that person time to process their feelings.

"I ran" is a good example of an active sentence, since the action occurs immediately. "I was running" qualifies as a passive sentence since the action has already occurred.

Avoid judgement as much as possible. Learn to be emphatic and place yourself in another person's shoes.

Unless the letter contains personal information, it is appropriate to let others read it, as a Christmas letter is an extended form of a Christmas card.

Write it in the third person.

No, but moksha only can be attained once one conquers desire, lets go of things, and moves into spiritual mode without forgetting responsibility toward family and others. Unfortunately, people get...

If your colleague is annoying and disrespectful, that may create a problematic situation. You should always confront the person first, in a gentle and kind way, and propose a solution....

It can really help to show that you're listening to them. Try paraphrasing what they say back to them to make sure you're really understanding what they're trying to say.

Try to figure out the person's communication style and have conversations with them regularly. Use "I-statements" throughout these chats, if you can.