As per section 2(1)(c) of Consumer Protection Act 1986, "complaint" means any allegation in writing made by a complain-rant that a trader or service provider has charged for the goods or service a price in excess of the price(1) Fixed by or under any law for the time being in force(2) Displayed on the goods or any package containing such goods(3) Displayed on the price list exhibited by him(4) Agreed between the parties;

As per section 2(1)(c) of Consumer Protection Act 1986, "complaint" means any allegation in writing made by a complain-rant that a trader or service provider has charged for the goods or service a price in excess of the price<br>(1) Fixed by or under any law for the time being in force<br>(2) Displayed on the goods or any package containing such goods<br>(3) Displayed on the price list exhibited by him<br>(4) Agreed between the parties;

As per Section 2(1)(c) of Consumer Protection Act, 1986, 'complaint' means any allegation in writing made by a complaint that
1. An unfair trade practice or a restrictive trade practice.
2. The goods/services bought/hired suffer from one or more defects/deficiencies
3. A trader or service provider has charged a price in excess of the price
4. Goods/services which are hazardous or likely to be hazardous to life and safety of the public when used.

A

1, 2 and 3

B

1, 2 and 4

C

1, 3 and 4

D

1, 2, 3 and 4

As per Section 2(1)(c) of Consumer Protection Act 1986, 'complaint' means any allegation in writing made by a complainant that
(1) An unfair trade practice or a restrictive trade practice
(2) The goods/services bought/hired suffer from one or more defects/deficiency
(3) A trader or service provider has charged a price in excess of the price
(4) Goods/services which are hazardous or likely to be hazardous to life and safety of the public when used

A

(1), (2) and (3)

B

(1), (2) and (4)

C

(1), (3) and (4)

D

(1), (2), (3) and (4)

Under the Consumer Protection Act, 1986, 'Complaint' means an allegation of:
(1) An unfair trade practice or a restrictive trade practice
(2) Defective goods
(3) Deficiency in service
(5) Charging a price in excess of the price agreed
Select the correct answer:

A

(1) and (4)

B

(1), (2) and (3)

C

(2) and (3)

D

(1), (2), (3) and (4)

As per section 2(1)(nnn) of Consumer Protection Act 1986, 'restrictive trade practice' include
(1) Delay beyond the period agreed to by a trader in supply of goods or in providing the services which has led to rise in the price
(2) Any trade practice which requires a consumer to buy, hire or avail of any goods or services as condition precedent to buying, hiring or availing of other goods or services:

A

(1) Only

B

(2) Only

C

Both (1) and (2)

D

None of the above

Principle: A service provider is liable to his consumer for any deficiency in service under the Consumer Protection Act, 1986.
Facts: Mr. Frank is running a Restaurant on the Mumbai-Goa Highway. Johns, a foreign tourist on his way from Karnataka to Mumbai stopped at Mr. Frank's Restaurant for dinner. The Restaurant was providing boarding facilities to its customers free of charges. After dinner, Johns decided to sleep for a while before resuming his journey. Johns slept due to exhaustion, but his sleep was disturbed because of the persistent attacks by bed bugs. Further, rashes also developed on his skin due to the bug bites. Johns moves the Consumer Forum for relief.
What are the chances of his success?

A

Johns will not succeed as the boarding facility provided by the Restaurant was free and will not fall under the definition of service within the purview of the Consumer Protection Act, 1986

B

Johns will succeed because the boarding facility was provided by the Restaurant only to its customers and hence will be falling within the ambit of service under the Act

C

Johns will not succeed as admittedly he slept and hence there was no deficiency in service by the Restaurant

D

Johns' success in getting relief will depend upon his ability to prove some loss or damage due to the negligence of the boarding administrators

Five movies K, L, M, N and P (not necessarily in the same order) are displayed from Monday to Friday. Only one movie is displayed on one day. Each movie is displayed only one time. Movie K is displayed on Monday. Two movies are displayed between N and P. L is displayed just one day after P. How many movies are displayed before M?

A

1

B

4

C

3

D

2

Five movies Fl, F2, F3, F4 and F5 (not necessarily in the same order) are displayed from Monday to Friday. Only one movie is displayed on one day. Each movie is displayed only one time. Movie FI is displayed on Monday. Two movies are displayed between F4 and F5. F2 is displayed just one day after F5. Which movie is displayed on Wednesday?

A

F2

B

F5

C

F4

D

F3

With reference to consumer's rights/privileges under the provisions of law in India, which of the following statements is/are correct? 1. Consumers are empowered to take samples for food testing. 2. When a consumer files a complaint in any consumer forum, no fee is required to be paid. 3. In case of death of a consumer, his/her legal heir can file a complaint in the consumer forum on his/her behalf. Select the correct answer using the codes given below:

A

1 only

B

2 and 3 only

C

1 and 3 only

D

1, 2 and 3

As per section 2(1)(j) of Consumer Protection Act 1986, 'manufacturer' means a person who
(1) Makes or manufactures any goods or part thereof
(2) Does not make or manufacture any goods but assembles parts thereof made or manufactured by others
(3) Puts or causes to be put his own mark on any goods made or manufactured by any other manufacture:

A

(1) and (3)

B

(1) and (3)

C

(2) and (2)

D

(1), (2) and (3)

As per Section 2(1)(j) of Consumer Protection Act, 1986, 'manufacturer' means a person who
1. makes or manufactures any goods or parts thereof
2. does not make or manufacture any goods, but assembles parts thereof made or manufactured by others.
3. puts or causes to be put his own mark on any goods made or manufactured by any other manufacturer.

A

1 and 2

B

1 and 3

C

2 and 3

D

1, 2 and 3

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