With reference to consumer's rights/privileges under the provisions of law in India, which of the following statements is/are correct? 1. Consumers are empowered to take samples for food testing. 2. When a consumer files a complaint in any consumer forum, no fee is required to be paid. 3. In case of death of a consumer, his/her legal heir can file a complaint in the consumer forum on his/her behalf. Select the correct answer using the codes given below:  

With reference to consumer's rights/privileges under the provisions of law in India, which of the following statements is/are correct? 1. Consumers are empowered to take samples for food testing. 2. When a consumer files a complaint in any consumer forum, no fee is required to be paid. 3. In case of death of a consumer, his/her legal heir can file a complaint in the consumer forum on his/her behalf. Select the correct answer using the codes given below:   Correct Answer 1 and 3 only

The correct answer is 1 and 3 only.

Key Points

  • There is a nominal fee that is to be paid. Hence the statement 2 is incorrect.
  • Consumers are empowered to take samples for food testing. In case of death of a consumer his/, her legal heir can file a complaint in the consumer forum on his /her behalf. Hence the statement 1 is correct.
  • Consumer rights are protected in the way of legal action – Consumer Protection right act, 1986.
    • It protects the six basic rights for consumers.
  • Consumers have the right to conduct the test of sample food. When a consumer files a complaint in any consumer forum, a considerable amount of fee is required.
    • In case the consumer dies, his or her legal heir can approach the consumer forum and file the complaint on his or her behalf. Hence the statement 3 is correct.

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