Philosophy, in which management works to improve value chain of products, to exceed customer expectations is classified as

A quality
B management chain
C customer chain
D cost chain

Correct Answer: quality

Philosophy, in which management works to improve value chain of products, to exceed customer expectations is classified as quality. Quality means "the totality of features and characteristics of a product or service that bears its ability to satisfy stated or implied needs."
Bissoy MCQ
#Management #Management Accounting

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