When working to create and maintain a favorable relationship with a receiver, a sender should

A do just what the receiver expects
B impress the receiver by using technical terms
C stress mutual interests and benefits
D use positive wording

Correct Answer: use positive wording

When working to create and maintain a favorable relationship with a receiver, a sender should use positive wording. To establish a favorable relationship, the message sender and receiver should relate to each other positively, personally, and professionally.
Bissoy MCQ
#Management #Business Communication

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