Business Communication MCQ

Test your knowledge with important Business Communication MCQ and their applications. These MCQs are beneficial for competitive exams too. Explore 30 + more Business Communication MCQs at Bissoy

• Goals help us to ________
  ক

  Communicate

  খ

  Success

  গ

  Work

  ঘ

  Motivate
• A common fallacy about manager is that he must be
  ক

  Loud

  খ

  Flamboyant

  গ

  Drinker

  ঘ

  All of the above
• ________ of the letter consists of main message.
  ক

  Heading

  খ

  Body

  গ

  Greeting

  ঘ

  Closing
• The trump card during __________ should be brought out at the crucial moment.
  ক

  Interview

  খ

  Negotiation

  গ

  Training

  ঘ

  Purchasing
• The whole concept of achieving success begins with how you __________
  ক

  Behave

  খ

  Think

  গ

  Work

  ঘ

  All of the above
• The foremost barrier to oral communication is
  ক

  interestedness

  খ

  humility

  গ

  concentration

  ঘ

  poor listening
• Oral communication is the interchange of _____________ between the sender and receiver.
  ক

  written messages

  খ

  verbal messages

  গ

  cues and clues

  ঘ

  signs and gestures
• _____________barriers are caused due to the faulty physical conditions such as ringing telephone, poor listening, etc
  ক

  interpersonal

  খ

  physical

  গ

  technological

  ঘ

  organizational
• _________barrier is related to the process of coding and decoding the message
  ক

  organisational

  খ

  semantic

  গ

  technological

  ঘ

  Individual
• If the employees do not abide by the norms of organisation, or violate the rules and regulations the employer will give_________ to employee
  ক

  warning

  খ

  suggestion

  গ

  counselling

  ঘ

  advice
• __________ is a particular type of order in which the subordinate is not only ordered to do a job but also given guidance on how to do it
  ক

  Instruction

  খ

  Procedural

  গ

  persuasion

  ঘ

  Advice
• __________type of orders are issued if there are a number of operational specialties
  ক

  written

  খ

  general

  গ

  mandatory

  ঘ

  procedural
• The essence of time management is taking charge of your life and not allowing _________ to control
  ক

  Poor study skills and habits

  খ

  Interruptions

  গ

  Distractions

  ঘ

  Anxiety
• What is one of the major barriers to effective time management?
  ক

  Procrastination

  খ

  Being well organized

  গ

  Lack of money

  ঘ

  Lack of time
• Business letters produce immediate effect because they are
  ক

  interesting

  খ

  informal

  গ

  brief

  ঘ

  formal
• A creative way to brainstorm, plan, and put your vision into action is to use a(an) ____________.
  ক

  Mind map

  খ

  Visualization

  গ

  Time log

  ঘ

  To-do list
• Managing your time consistently involves creating good study habits and getting organized. Which of the following will NOT allow you to accomplish that?
  ক

  Packing your lunch the night before

  খ

  Putting your backpack at the door

  গ

  Studying all night for an exam

  ঘ

  Backing up your work
• __________letter is the reply to complaint.
  ক

  Adjustment

  খ

  An inquiry

  গ

  Collection

  ঘ

  Sales
• ___________ include investigation of an issue or problem or Calculation of financial ratios of a company.
  ক

  Formal report

  খ

  Analytical Letter Reports

  গ

  Scientific Reports

  ঘ

  Informational Letter Reports
• _______________ are usually short messages with natural, casual use of language
  ক

  Formal reports

  খ

  Informal reports

  গ

  Short reports

  ঘ

  Progress report
• This time is devoted to school labs, studying work, commuting, and other activities involving your immediate and long-term goals.
  ক

  Committed time

  খ

  Discretionary time

  গ

  Maintenance time

  ঘ

  Family time
• The time you spend on activities such as eating, sleeping, bathing, exercises, and caring for your home is _________________.
  ক

  Committed time

  খ

  Discretionary time

  গ

  Maintenance time

  ঘ

  Family time
• This time is yours to use as you please, use it for the things you value most in life.
  ক

  Committed time

  খ

  Discretionary time

  গ

  Maintenance time

  ঘ

  Family time
• The method used to communicate a message (text, talking, writing, etc)
  ক

  The method used to communicate a message (text, talking, writing, etc) Channel

  খ

  Colloquialism

  গ

  Communication

  ঘ

  correspondence
• Pronouncing words clearly and correctly so that each sound can be heard
  ক

  Enunciation

  খ

  Verbal communication

  গ

  Talking loudly

  ঘ

  listening
• Registering sound vibrations
  ক

  Hearing

  খ

  Verbal communication

  গ

  Non - Verbal communication

  ঘ

  Listening
• _____________are routine reports prepared at regular time interval-daily, weekly, monthly quarterly or annually.
  ক

  Periodic Reports

  খ

  Formal Reports

  গ

  Progress Reports

  ঘ

  Conference Reports
• When a person receives a message, it is their responsibility to provide the sender:
  ক

  Feedback

  খ

  Self Concept

  গ

  Perception

  ঘ

  Nonverbal Clues
• _____________ letter is the reply to complaint.
  ক

  Adjustment

  খ

  An inquiry

  গ

  Collection

  ঘ

  Sales
• Which writing style characterizes the memos?
  ক

  Informal

  খ

  Formal

  গ

  Impersonal tone

  ঘ

  Neutral