Which of the following is considered a method to help overcome personal barriers to effective communication?
A
Impulsive behavior
B
Poor administrative practices
C
Engaging in excessive impression management
D
Improvement of listening skills
Correct Answer: Improvement of listening skills
Improvement of listening skills is considered a method to help overcome personal barriers to effective communication. There are five key barriers that can occur within a company: language, cultural diversity, gender differences, status differences and physical separation. These barriers to communication are specific items that can distort or prevent communication within an organization.