Related Questions

During a service recovery effort, the employee was very empathetic to the customer’s plight and agreed to replace the defective product. However, it took three months for the replacement product to show up which was much later than the customer had anticipated. As a result, the recovery effort violated the customer’s ___________ justice need.
A social
B procedural
C interactional
D distributive
When it comes to providing locket facility to the customer of any bank, the relationship between the customer and bankers it that of :
A Lessee and lessor
B Debtor and creditor
C Bailor and bailee
D Agent and principal
For a two stage compressor, if index of compression for higher stage is greater than index of compression for lower stage, then the optimum pressure as compared to ideal case will
A Increase
B Decrease
C Remain unaffected
D Other factors control it
A customer has just installed a new cd-rw. the system was working fine before the installation, but now the cdrom does not work, what should you suggest that the customer do?
A flash or upgrade the BIOS
B check the CONFIG.SYS
C add cdrw in the device manager
D check the jumper setting on the cd-rw
E None of the above
Otto cycle efficiency is higher than Diesel cycle efficiency for the same compression ratio and heat input because in Otto cycle
A Heat rejection is lower
B Expansion and compression are isentropic
C Combustion is at constant volume
D Maximum temperature is higher
পণ্যের জীবন চক্রের কোন স্তরে কোম্পানি পণ্যের বৈশিষ্ট্য পরিবর্তন করার চেষ্টা করে? (In which of the following stage of the product life cycle, the company tries to modify the characteristics of the product ?)
A সূচনা স্তর ( Introduction stage)
B প্রবৃদ্ধির স্তর (Growth stage)
C পূর্ণতা স্তর (Maturity stage)
D পতন স্তর (Decline stage)
A man sells chocolates which are in the boxes. Only either full box or half a box of chocolates can be purchased from him. A customer comes and buys half the number of boxes which the seller had plus half box more. A second customer comes and purchases half the remaining number of boxes plus half a box. After this the seller is left with no chocolate boxes. How many chocolate boxes the seller had initially?
A 2
B 3
C 4
D 3.5
E None of these
Customer behavior in which the customer moves from one queue to another in a multiple channel situation is.
A Balking
B Reneging
C Jockeying
D Altering
At which stage in its life cycle does the silkworm yield the fiber of commercial use?
A Larva
B Egg
C Pupa
D Imago
The sole focus during a client’s fact-find session was healthcare requirements and estate planning. Which main life stage is the most likely to fall into?
A Young married
B Young married with children
C Pre-retirement
D Retirement

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