A customer has just installed a new cd-rw. the system was working fine before the installation, but now the cdrom does not work, what should you suggest that the customer do?

A customer has just installed a new cd-rw. the system was working fine before the installation, but now the cdrom does not work, what should you suggest that the customer do? Correct Answer check the jumper setting on the cd-rw

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If you want to follow you argument I suggest you use less --- words.