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The main objective of Service Level Management is

The main objective of Service Level Management is Correct Answer To ensure that an agreed level of IT service is provided for all current IT services

The main objective of Service Level Management is to ensure that an agreed level of IT service is provided for all current IT services.

 

Related Questions

Out of 60 customers, 10 chose service 1 and 2, 15 chose service 2 and 3 and 5 chose service 1 and 3, 15 chose only service 2. 20 chose service 1, 35 chose service 2, and 30 chose service 3.  How many chose all the three services?
A company paid Rs. 6,00,000 as bonus to its employees at different levels A, B and C. Each employee at level A receives one and half times of the amount that was paid to each employee at level B and each employee at level B was paid twice the amount paid to the employee at level C. If 50 employees were on level A, 75 on level B and 100 on level C, how much amount was paid to each employee of level A ?
Match the following two sets, in which Set I indicate the underlying purpose and Set II status the levels of teaching. Set I (underlying purpose) Set II (Levels of teaching) (a)  The main objective is to know the subject in depth and developing insight leading to clarity of structures. (i) Autonomous development level (b) The main emphasis is on orderly presentation of thoughts leading to their longer retention (ii) Memory level (c) The basic purpose is to engages students in clear, coherent and critical thinking leading to patterns of thought (iii) Understanding level (d) Purpose is to promote self-feelings leading to a sense of freedom (iv) Reflective level   Select the correct answer from the following options.
Which of the following statement is true?
1. Human resource management is a strategic management function.
2. Under Human resource management employee is treated as a resource.
3. Human resource management is the management of employee's skills talents and abilities.
4. Human resource management function is treated as only an auxiliary.
Which statement is correct about telescope: a) The focal length of the objective lens is more than the eyepiece. b) The focal length of the eyepiece is more than the objective lens. c) The aperture of the objective lens is more than the eyepiece. d) The aperture of the eyepiece is more than the objective lens.
Match the following two lists in which List I highlights the description of the Purpose Related to Specific Guidance Service and List II indicates Types of Guidance Service. Choose the correct answer using the code given below.   List I   List II (a) Determines the pace of progress of former pupils on the basis of their contextual placement (i) Follow-up Service (b) Description of aspects related to a particular job for matching the individuals with the job characteristics (ii) Placement Service (c) Liking of a particular job by a person which is visible through gestures etc. while going to the work place (iii) Job Analysis (d) Aims at providing assistance to students in deciding educational and vocational stream (iv) Job Satisfaction     (v) Counselling     (vi)  Occupational Information Service
Directions : In each of the following questions a statement is given, followed by three conclusions. Give answer :

Statement : In the recently held All India Commerce Conference the session on 'Management of Service Sector in India' surprisingly attracted large number of participants and also received a very good media coverage in the leading newspapers.

Assumptions :
I. People were not expecting such an encouraging response for service sector.
II. Service sector is not managed properly in India.
III. Media is always very positive towards service sector.
Consider a system with 2 level caches. Access times of Level 1 cache, Level 2 cache, and main memory are 1 ns, 10 ns, and 500 ns, respectively. The hit rates of Level 1 and Level 2 caches are 0.8 and 0.9, respectively. What is the average access time of the system ignoring the search time within the cache? 
The dark place contains which type of management?
Values and Ethics in Management mcq question image
Consider the following statements regarding Lal Bahadur Shastri National Academy of Administration (LBSNAA) Mussoorie: (a) It is a research and training institute of public policy and public administration set up in 1961. (b) Its main purpose is to train civil service officers - IAS, IPS, IFS and also for Group 'A' central services such as Indian Foreign Service. (c) The Indian Administrative Service (IAS) trainees officers will be awarded an M.A. degree in Public Management from Indira Gandhi Open University, Delhi. Which of the statements given above is/are correct?