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Regarding E-governance, which of the following statements is/are correct? (A) Decreasing transparency is an ICT enabled advantage of E-Governance. (B) E-governance is related to the implementation of ICT in government processes and functions. (C) Common Service Centres (CSCs) help in providing and using E-Governance related services. Choose the correct option:

Regarding E-governance, which of the following statements is/are correct? (A) Decreasing transparency is an ICT enabled advantage of E-Governance. (B) E-governance is related to the implementation of ICT in government processes and functions. (C) Common Service Centres (CSCs) help in providing and using E-Governance related services. Choose the correct option: Correct Answer (B) and (C) only

Today’s world driven by the Internet where everything is electronically enabled. The advancement of Information and Communication Technology (ICT) is rapidly changing society and the mode of governance as well.

E-Governance:

  • It is the application of ICT for delivering government services that can be made available to the citizens in a convenient, efficient and transparent manner.
  • E-governance is the effective use of IT to improve the ability of the government to address the needs of society and to improve the system of governance in place to provide better services to the citizens.
  • It also helps the purpose of public sector efficiency, improving transparency and accountability in government functions and allowing for cost-saving in government administration.
  • Common Service Centre Schemes (CSC) are a Special Purpose Vehicle set up by the Ministry of Electronics & IT under the Companies Act, 1956 to oversee implementation of the CSC scheme.
  • CSC provides a centralized collaborative framework for the delivery of e-Governance related services to citizens.
  • Citizens ought to do many civic transactions such as the birth and death certificate registration, assessment and payment of property tax, payment of utility/energy bills, grievance redressal, etc. to meet their needs.
  • It allows greater flexibility to citizens to do their regular transactions anytime, anywhere according to their convenience by using the internet.
  • The major components involved in e-governance are 
    1. Government to Government (G2G), 
    2. Government to Citizen (G2C), 
    3. Government to Business (G2B) and 
    4. Government to Employees (G2E).

Hence, e-Governance is related to the implementation of ICT in government processes and (CSCs) help in providing and using these e-Governance related services.

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