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The customer engagement will be more personalized if the customer profit includes hybrid customer channel information, the likelihood of personalization of both content and channel.

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Read the following carefully and answer the question that follow.Severe moral degradation is a crucial problem of mankind which is seriously affecting the peaceful and meaningful living of human beings. In society, morality is the main source of the heavenly qualities like love, affection, heavenly feelings, respect and appreciation for others. It is moral values and institutions which ensure establishment of social peace, order and justice. There is no denying the fact that morality is the best virtue of mankind at any individual, social and global level. Without having morality, effective, durable, democratic, socio-economic, administrative and judicial institution can never be dreamt of. Social ills and vices, in most cases, occur mainly due to human activities devoid of moral senses. So, it is necessary to develop moral awareness and conscience among the world's people irrespective of colour, caste, religion and nationality. Arranging seminars, symposium at different levels of society can mould and motivate the people to accelerate moral uplift from their respective families and social levels.Questions:a) What can't be expected without having morality? b) What is the main source of the heavenly qualities in a society?C) What happens due to human activities devoid of morality?d) How can the people be motivated to possess morality?e) Summarize the passage.
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Precis writing: Ericsson and his colleagues then compared amateur (অপেশাদার ক্রিড়াবিদ) pianists with professional pianists. The same pattern emerged. The amateurs never practiced more than about three hours a week over the course of their childhood, and by the age of twenty they had totaled two thousand hours of practice. The professionals, on the other hand, steadily increased their practice time every year, until by the age of twenty they, like the violinists (বেহালাবাদক), had reached ten thousand hours. The striking thing about Ericsson's study is that he and his colleagues couldn't find any “naturals” musicians who floated effortlessly to the top while practicing a fraction of the time their peers did Nor could they find any "grinds". people who worked harder than everyone else, yet just didn't have what it takes to break the top ranks. Their research suggests that once a musician has enough ability to get into a top music school, the thing that distinguishes (দু'টি জিনিসের মধ্যে পার্থক্য শোনা, দেখা, বোঝা) one performer from another is how hard he or she works. That's it. And what's more, the people a the very top don't work just harder or even much harder than everyone else. They work much, much harder.The idea that excellence at performing a complex task requires a critical minimum level of practice surfaces again and again in studies of expertise. In fact, researchers have settled on what they believe is the magic number for true expertise: ten thousand hours. The emerging picture from such studies is that ten thousand hours of practice is required to achieve the level of mastery associated with being a world- class expert-in anything, writes the neurologist Daniel Levitin. In a study after study, of composers, basketball players, fiction writers, ice skaters, concert pianists, chess players, master criminals, this number comes up again and again. Of course, this doesn't address why some people get more out of their practice sessions than others do. But no one has yet found a case in which true world-class expertise was accomplished in less time. It seems that it takes the brain this long to assimilate all that it needs to know to achieve true mastery.Instruction: Write a summary of the above passage with an appropriate title in the stipulated space. (Precis writing)
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Globalization is very important in international relations. Basically it is a process of expanding trade and commerce all over the world by creating a border less market. But it has a far reaching effect on many aspects of life. With the development of high tech communication media and rapid transportation facilities, the world had come closer. We can now learn instantly what is happening in the farthest corner of the world and travel to any country in the shortest possible time, Countries in the world are like the families in a village. They can even share immediately come to its assistance. But taking advantages of the idea of globalization, capitalism seems to be on triumphant march. It is creating more opportunity for capitalist countries rather than for the developing ones. In the name of help and cooperation, the industrially developed capitalist countries are exploiting the cheap labor available in poorer countries. (Translation: English to Bangla)
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