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The term 'increased value-relevance of customer orientation' means banks relationship with its customers are very much important and this relationship values all the old customers at a great extent.

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It is not clear that the current global regulatory reform initiatives will be enough to dissuade banks and financial institutions from risky speculative behavior that lead to recurrent instability. A fundamental reorientation of their corporate goals and objectives towards conducting business in socially responsible manner is perhaps needed for this. Only such a basic reorientation can perhaps draw them away lastingly from socially harmful unproductive speculative investments towards inclusive financing of productive, pursuits of all population segments in all economic sectors; harnessing and fostering creative energies of the entire working age population. Already growing in sidelines in many developing and developed economies, this socially responsible inclusive financing orientation has been chosen by Bangladesh Bank as the mainstream approach for the financial sector in Bangladesh. Initial results look promising. (Translate into Bangla)
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