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First, delete the TikTok app. On Android, open the Google Play Store → tap your profile picture → tap "Manage Apps & Devices" → tap "Manage" → tap "TikTok → tap "Uninstall". Use the above article to download TikTok again. On iOS, press and hold the TikTok app → tap "Remove App" → tap "Delete App". Use the above article to download TikTok again.

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