How do I put the customer at ease?

Question

How do I put the customer at ease?

Md Ariful Islam

বিএসসি(সিএসই) , এমবিএ(মার্কেটিং)

সফটওয়্যার ইঞ্জিনিয়ার Bissoy.com

4 views

2025-01-04 04:42

1 Answers

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score 2122 · Accepted Answer · 2015-04-18T08:12:42+06:00

Dr. Md Rushad Rahman

এমবিবিএস(আরপিএমসি) , পিজিটি(মেডিসিন)

ইন্ডোর মেডিকেল অফিসার রংপুর কমিউনিটি মেডিকেল কলেজ হাসপাতাল,রংপুর সাধারণ চিকিৎসক প্রধান মেডিকেল সেন্টার,ঢাকা ক্যান্টনমেন্ট,ঢাকা বিএমডিসি রেজিস্টার.নং. এ-১02864

Listen carefully to what the customer has to say and legitimize his frustration by apologizing (even if it's not your fault) and sympathizing with him. Then, promise to do what you can to solve the problem -- and do it!

4 views Answered 2015-04-18 08:12