How do I deal with a repeat customer who files false complaints?
Md Ariful Islam
বিএসসি(সিএসই)
,
এমবিএ(মার্কেটিং)
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Dr. Md Rushad Rahman
এমবিবিএস(আরপিএমসি)
,
পিজিটি(মেডিসিন)
Treat this form of complaint as legitimate one, attempt to get the complainant's details and create a record of the complaints. You will soon notice a pattern, who they are aimed at and whether their intentions are nefarious in nature. Then you could sit down with your manager and discuss a method in which to reach a resolution.
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