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Option 4 : (A), (C) and (E) only

The correct answer is (A), (C) and (E) only

 Consumer Protection Act, 1986:

  • To resolve consumer complaints in an easier and faster way, the Consumer Protection Act of 1986 was passed.
  • The Act aims to advance and safeguard consumer interests against shortcomings and flaws in goods and services.
  • Additionally, it aims to protect consumer rights from unfair business practises that suppliers and sellers might engage in.
  • A consumer forum's goals are to offer assistance to all parties and deter protracted legal disputes.
  • Officials from the forum mediate between the two parties and encourage compromise in a procedure known as "informal adjudication."

 1. Right to Safety: A consumer has the right to safety against such goods and services as are hazardous to his health, life and property.

2. Right to be heard: Means that consumer's interests will receive due consideration at appropriate forums. It also includes the right to be represented in various forums formed to consider the consumer's welfare.

3. Right to be informed: Means right to be informed about the quality, quantity, potency, purity, standard and price of goods to protect the consumer against unfair trade practices.

4. Right to choose: Means the right to be assured, wherever possible of access to a variety of goods and services at a competitive price.

5. Right to consumer education: Means the right to acquire the knowledge and skill to be an informed consumer throughout life. Ignorance of consumers, particularly of rural consumers, is mainly responsible for their exploitation. 

6. Right to Seek redressal: Means right to seek redressal against unfair trade practices or unscrupulous exploitation of consumers. It also includes the right to fair settlement of the genuine grievances of the consumer.

 

 

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