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You might have to go into safe-mode. Here's how: if you have your PS3 on, then turn it off by pressing the power off button on the front of the console. That will turn off the console. Press it again but this time, hold the power button until you cycle through to the third beep, it will be a double beep. Then connect a PS3 controller to the console and you are in safe-mode. Only do this if you know what you are doing.

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