Use hydrogen peroxide. Need a recipe? Mix together 1/2 cup of baking soda, 1/4 cup of hydrogen peroxide, and 1 tsp dish soap. Apply cleaning mixture onto the grout, wait...
If your hair is severely damaged, it will not be possible to get a color that requires pre-lightening, such as pink, without risking severe damage and breakage.
You should do both. Washing your face first gets rid of the excess dirt and oil, making the mask more effective. Washing your face afterwards gets rid of any residue...