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It depends on how old they are. If they're 2 or 3, they're going to cry. There's no way around it, and a certain amount of crying is going to be healthy (and expected). For an older child, you really want to be empathetic. Ask them what they need, and try to provide it within reason. Children rarely cry or whine for no reason at all, and figuring out why they're upset will help you figure out how you can get them to stop.
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