How many services were given guarantees under the Rajasthan Guaranteed Delivery of Public Services Act, 2011 initially?
How many services were given guarantees under the Rajasthan Guaranteed Delivery of Public Services Act, 2011 initially? Correct Answer 108
The correct answer is 108.
Key Points
- The Rajasthan Guaranteed Delivery of Public Services Act 2011:
- The initial Act covered 108 services of 15 major government departments, envisages a time-bound performance of duties by government officials and possessed a provision of cash penalty for the offenders.
- Presently, 153 services covering 18 departments, including 11 services of the Local Self Government Department are covered under the Act.
- The act also defines the accountability of officials for ensuring that the services are provided within the defined time frame and for the clearance of appeals made under it.
- The Public Service Guarantee Act included services pertaining to departments of Police, Finance, Energy, Medical, Traffic, Public Health Engineering, Food, Housing, Water Resources, and Social Justice among others.
Additional Information
- Provisions of Rajasthan Government Public Service Guarantee Act
- As per the provisions of penalty, the competent appellate officer could impose a penalty which was set not be less than Rs 500 and not more than Rs 5,000. The appellate officer could also impose a penalty of Rs 250 per day on undue delay.
- The stipulated time for clearance of appeals would vary from an hour in some cases to 24 hours, like in the case of appeals made with regard to post-mortem reports and goes up to 45 days; depending upon the service desired.
- The designated officer of the department may reject an application for a notified service, having recorded the reason in writing and informing the applicant.
- A person whose application for a specific service or work is rejected for any reason would be entitled to approach the first appeal officer and thereafter the second appellate officer; with his grievances under the Act.
- The officials are accountable to ensure that either the desired service is provided or explain the limitations for not providing it.
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Feb 20, 2025