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Whose book, entitled Quality is Free, emphasized the cost of quality

Whose book, entitled Quality is Free, emphasized the cost of quality Correct Answer Phillip Crosby

Explanation:

Phillip Crosby wrote a book named "Quality is free".

The book revolves around:

Do things right in the first place, and you won't have to pay to fix them or do them over. Whether you manage a large plant or run your own small business, applying this simple principle of quality control will boost your profits and your career. "Quality Is Free" sets forth easy-to-implement programs, using actual case histories to demonstrate just how well quality control works, and providing important tools for success.

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