Which one of the following is a key to build lasting relationships with consumers?

A Price of the product
B Need recognition
C Customer satisfaction
D Quality of product

Correct Answer: Customer satisfaction

Customer satisfaction is a key to build lasting relationships with consumers. Customer satisfaction indicates the fulfillment that customers derive from doing business with a firm. In other words, it’s how happy the customers are with their transaction and overall experience with the company.
Bissoy MCQ
#Management #Marketing

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