Bissoy.com
Doctors Medicines MCQs Q&A

Which of the following BEST describes a Service Desk?

Which of the following BEST describes a Service Desk? Correct Answer A dedicated number of staff handling Incidents and service requests

A dedicated number of staff handling Incidents and service requests best describes a Service Desk.

Related Questions

I. Vipul is sitting on the desk behind Mohini. II. Mohini is sitting on the desk behind Satya. III. Anoop is sitting on the desk ahead of Satya. IV. Satya is sitting on the desk behind Vipul. V. Vipul is sitting on the desk behind Anoop. If the first three statements are true, then 
I. Vyoma is sitting on the desk behind Pragya. II. Pragya is sitting on the desk behind Reema. III. Atul is sitting on the desk ahead of Reema. IV. Reema is sitting on the desk behind Vyoma. V. Vyoma is sitting on the desk behind Atul. If the first three statements are true, then 
If the first two statements are true, the third statement is :
I. Martina is sitting in the desk behind Jerome.
II. Jerome is sitting in the desk behind Bryant.
III. Bryant is sitting in the desk behind Martina.
Out of 60 customers, 10 chose service 1 and 2, 15 chose service 2 and 3 and 5 chose service 1 and 3, 15 chose only service 2. 20 chose service 1, 35 chose service 2, and 30 chose service 3.  How many chose all the three services?
A user reports a PC problem to the Service Desk. A Service Desk representative determines that the PC is defective and indicates that according to the services catalogue, the PC will be replaced within three hours. Which ITIL process is responsible for having this user's PC replaced within three hours?
Match the following two lists in which List I highlights the description of the Purpose Related to Specific Guidance Service and List II indicates Types of Guidance Service. Choose the correct answer using the code given below.   List I   List II (a) Determines the pace of progress of former pupils on the basis of their contextual placement (i) Follow-up Service (b) Description of aspects related to a particular job for matching the individuals with the job characteristics (ii) Placement Service (c) Liking of a particular job by a person which is visible through gestures etc. while going to the work place (iii) Job Analysis (d) Aims at providing assistance to students in deciding educational and vocational stream (iv) Job Satisfaction     (v) Counselling     (vi)  Occupational Information Service
In the following passage, some of the words have been left out. Read the passage carefully and select the correct answer for the given blank out of the four alternatives. We get sleepy and wake up, become hungry and thirsty at certain hours, ____________ force of habit. We form the habit of liking a certain chair, or nook, or corner, or path, or desk, and __________ seek this to the exclusion of all others. We ______________ use a particular pitch of voice and type of enunciation in speaking, and this becomes one of our characteristic marks; or we _________ the habit of using barbarisms or solecisms of language in __________, and these cling to us and become an inseparable part of us later in life. desk, and __________ seek this to the exclusion
An application was received by inward clerk in the afternoon of a week day. Next day he forwarded it to the table of the senior clerk, who was on leave that day. The senior clerk next day evening put up the application to the desk officer. Desk officer studied the application and disposed of the matter on the same day, i.e., Friday. Which day was the application received by the inward clerk?
An application wea received by inward clerk in the afternoon of a weekday. Next day he forwarded it to the table of the senior clerk, who was on leave that day. The senior clerk next day evening put up the application to the desk officer. Desk officer studied the application and disposed of the matter on the same day, i.e., Friday, Which day the application was received by the inward clerk ?
An application was received by inward clerk in the afternoon of a week day. Next day he forwarded it to the table of the senior clerk, who was on leave that day. The senior clerk next day evening put up the application to the desk officer. Desk officer studied the application and disposed off the matter on the same day i.e., Friday. Which day was the application received by the inward clerk?