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Rajesh went to the market to purchase a khadi cloth for his father. The khadi cloth which the shopkeeper showed him was white in color, but it had patches of dust over it at many places. Which dimension of ‘product quality’ was poorly reflected by the shopkeeper?

Rajesh went to the market to purchase a khadi cloth for his father. The khadi cloth which the shopkeeper showed him was white in color, but it had patches of dust over it at many places. Which dimension of ‘product quality’ was poorly reflected by the shopkeeper? Correct Answer Aesthetics

The presence of patches of dust resulted in customer dissatisfaction. The shopkeeper must have looked at the ‘aesthetic’ aspect of the product before displaying the khadi cloth to Rajesh.

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Read the passage carefully and choose the best answer to each question out of the four alternatives andclick the button corresponding to it.
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