Keeping the requirements of QFD in mind which of the following is not an example of an Expected Requirement ?

Keeping the requirements of QFD in mind which of the following is not an example of an Expected Requirement ? Correct Answer Specific system functions

Expected requirements are so fundamental that a customer does not explicitly state them.System functions comes under the category of Normal requirements in QFD which is compulsory to be defined,hence is not an expected requirement.

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Which of the following is not a technique used to capture customer requirements for the QFD approach?