Which one of these are consumer rights specified in the Consumer Protection Act, 1986?

Which one of these are consumer rights specified in the Consumer Protection Act, 1986? Correct Answer All of the above

The Consumer Protection Act, 1986 made provisions for the establishment of Consumer Protection Councils and other authorities for resolving consumers’ disputes. The Consumer Protection Councils would be set up at national and state levels (Section 6 of Consumer Protection Act).

Key Points 

 The Consumer Protection Act provides for six rights of consumers. The consumer protection councils set up under the Act are intended to promote and protect the various rights of consumers.

• Right to Safety: The consumer has a right to be protected against goods and services which are hazardous to life and health.
• Right to be Informed: The consumer has a right to have complete information about the product he intends to buy including its ingredients, date of manufacture, price, quantity, directions for use, etc.
• Right to Choose: The consumer has the freedom to choose from a variety of products at competitive prices.
• ​Right to be Heard: The consumer has a right to file a complaint and to be heard in case of dissatisfaction with a good or service.
• Right to seek Redressal: The consumer has a right to get relief in case the product or service falls short of his expectations.
• Right to Consumer Education: The consumer has a right to acquire knowledge about the product and to be a well-informed consumer throughout life.

Thus, it is clear that the government enacted the Consumer Protection Act as the Right to choose, educate, and safety.