Which of the following was presented as a listening skill?
Which of the following was presented as a listening skill? Correct Answer Use open-ended question
The correct answer is Use open-ended question.
Key Points
- Listening is the ability to accurately receive and interpret messages in the communication process.
- Communication cannot take place until and unless a message is heard and retained thoroughly and positively by the receivers/listeners.
- Listening is so important that many top employers provide listening skills training for their employees
- Some of the key skills to achieve active listening-
- Pay close attention and paraphrase to ensure understanding
- Ask open ended questions
- Give good body cues
- Minimize distractions
- Keep yourself out of the conversation
- Asking open-ended questions can encourage the speaker to elaborate on a point, rather than forcing them to say yes or no.
- This elaboration can also help you understand better what the speaker is trying to communicate.
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Feb 20, 2025