Which of the following was presented as a listening skill?

Which of the following was presented as a listening skill? Correct Answer Use open-ended question

The correct answer is Use open-ended question.

Key Points

  • Listening is the ability to accurately receive and interpret messages in the communication process.
    • Communication cannot take place until and unless a message is heard and retained thoroughly and positively by the receivers/listeners.
  • Listening is so important that many top employers provide listening skills training for their employees
  • Some of the key skills to achieve active listening-
    • Pay close attention and paraphrase to ensure understanding
    • Ask open ended questions
    • Give good body cues
    • Minimize distractions
    • Keep yourself out of the conversation 
  • Asking open-ended questions can encourage the speaker to elaborate on a point, rather than forcing them to say yes or no.
    • This elaboration can also help you understand better what the speaker is trying to communicate.

Related Questions

Which of one of the following are bottom-up listening activities and which of them are top-down listening activities? a. Summarising, listening to whole message and applying the background knowledge. b. Dictation, cloze listening, use of multiple choice questions, discussions.
Which of the following is a top-down listening process and which of them is a bottom-up process? (a) Listening for the main idea, predicting, drawing inferences and summarizing. (b) Listening for the specific details like sounds, words and chunks.