Kapil and Kamal & Co. is a large manufacturing unit. Recently the company had conducted time and motion studies and concluded that on an average, a worker could produce 300 units per day. However, it has been noticed that the average daily production of a worker is in the range of 200-225 units.

(i) Name the function of management and identify the step in the process of this function which helped in finding out that the actual production of worker is less than the set target.

(ii) To complete the process of the function identified in (i) and to ensure the performance as per time and motion studies, explain what further steps a manager has to take.

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1 Answers

(i) The function of management is 'controlling'. This is the third step of controlling process i.e., comparison of actual performance with established standards. This step involves finding deviations and their extent in identifying the causes of such deviations.

(ii) Taking corrective actions: This is the last step of controlling process. By comparing actual performance with established standards, deviations are revealed. The remedial or corrective action is to be taken to remove deficiencies. Here, it involves change in working methods, material, machines, policies and procedures. It may also require improvement in the motivation, supervision and modifications in the business plans.

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