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  1. Amazon takes action when appropriate in order to improve the experience for all our customers.

  2. Amazon wants to have a positive review published on its website as it will affect its marketability.

  3. Amazon does not take action when appropriate in order to improve the experience for all our customers.

  4. Amazon does not want to have a negative review published on its website as it will affect its marketability.

  5. None of the above
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1 Answers

Option 4 : Amazon does not want to have a negative review published on its website as it will affect its marketability.

The correct answer is option 4, i.e. Amazon does not want to have a negative review published on its website as it will affect its marketability.

From the given statement, we can assume that the customers are not satisfied and as a result, they will write negative reviews on the website and as the negative reviews will affect the marketability of the products, Amazon is banning the customers. Options are close and as a result, effective reading and proper elimination of the option becomes very important in such cases.

Thus, the most appropriate answer is option 4.

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