All human actors who play a part in service delivery and thus influence the buyers perceptions: namely, the firms personnel, the customer and other customers in the service environment.?

Process
Physical environment
People
Place

LohaHridoy

6 views

2025-01-04 04:42

1 Answers

AhmedNazir

Answer: Option 3

People are the most important element of any service or experience. Services tend to be produced and consumed at the same moment, and aspects of the customer experience are altered to meet the individual needs of the person consuming it.

6 views Answered 2022-09-01 13:21

Related Questions

Price-taking firms i.e., firms that operate in a perfectly competitive market, are said to be 'small' relative to the market. Which of the following best describes this smallness?

1 Answers 4 Views

Which of the following firms emphasizes on product’s benefits to the customers rather product attributes?

1 Answers 5 Views

Successful service companies focus their attention on both their customers and their employees. They understand ___________, which links service firm profits with employee and customer satisfaction.?

1 Answers 5 Views

Standardized and customized flow of activities, simple and complex number of steps and customer involvement by which a service is delivered is called –?

1 Answers 6 Views

Customer behavior in which the customer moves from one queue to another in a multiple channel situation is.?

1 Answers 9 Views

Difference in values and perceptions which may effect the interpretation of the message by the receiver is called ________ barrier, A tendency to judge, evahiate, approve or disapprove the views is called _________ barrier,?

1 Answers 12 Views

In a class, three-fourth of the boys play football, one-half play cricket, one-fourth of those who play cricket do not play football.?

1 Answers 6 Views

A channel of distribution is any series of firms (or individuals) who participate in the flow of products to final user or customer.?

1 Answers 4 Views

The comic scenes in the play were over done by the actors. Change the voice?

1 Answers 6 Views

Personnel Administration Data systems, personnel planning data systems and the payroll system all?

1 Answers 5 Views

এক্সাম দিয়ে মেধা যাচাই করুন

Job Preparation (1125)

Admission (754)

এসএসসি (10)

এইচএসসি (5)