1. Impulsive behavior
  2. Poor administrative practices
  3. Engaging in excessive impression management
  4. Improvement of listening skills
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1 Answers

Answer: Option 4

Improvement of listening skills is considered a method to help overcome personal barriers to effective communication. There are five key barriers that can occur within a company: language, cultural diversity, gender differences, status differences and physical separation. These barriers to communication are specific items that can distort or prevent communication within an organization.

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