What is not a true index of service quality?

Reliability
Smartness
Empathy and understanding
Responsiveness

LohaHridoy

4 views

2025-01-04 04:42

1 Answers

AhmedNazir

Answer: Option 2

Smartness is not a true index of service quality. Reliability, Empathy and understanding and Responsiveness is a true index of service quality.

4 views Answered 2022-09-01 13:21

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