Bissoy.com
Doctors Medicines MCQs Q&A

Arrange the following stages of consumer decision-making process in a sequential order with regard to a young person Divya: (A) looks for a specific colour and showroom delivery as she does not want to wait. (B) narrows down to a dark grey car of a specific brand. (C) Belongs to an executive group and all her colleagues have their own vehicles. (D) uses media and other social channels to collect information about different models. (E) feels that fuel efficiency should be the most critical factor while making a choice. Choose the correct answer from the options given below:

Arrange the following stages of consumer decision-making process in a sequential order with regard to a young person Divya: (A) looks for a specific colour and showroom delivery as she does not want to wait. (B) narrows down to a dark grey car of a specific brand. (C) Belongs to an executive group and all her colleagues have their own vehicles. (D) uses media and other social channels to collect information about different models. (E) feels that fuel efficiency should be the most critical factor while making a choice. Choose the correct answer from the options given below: Correct Answer (C), (E), (D), (A), (B)

The correct answer is (C), (E), (D), (A), (B)

Key Points Consumer decision-making Process:

The consumer decision-making process involves consumers becoming aware of and identifying their needs, collecting information on how to best meet those needs, weighing alternative available options, making a purchasing decision, and evaluating their purchase.

 Stages of consumer decision-making process:

  1. Need recognition (awareness): Since every transaction begins when a consumer realises they have a need for a product or service, this is the first and most significant step of the buying process.
  2. Search for information (research): During this stage, customers want to find out their options.
  3. Evaluation of alternatives (consideration): This is the stage when a customer is comparing options to make the best choice.
  4. Purchasing decision (conversion): During this stage, buying behaviour turns into action – it’s time for the consumer to buy.
  5. Post-purchase evaluation (re-purchase): Consumers examine if a purchase was worthwhile, whether they would suggest the product/service/brand to others, whether they would purchase again, and what feedback they would provide afterward.

Important Points

The sequence of stages of consumer decision-making process with regard to a young person Divya:

  1. Divya belongs to an executive group and all her colleagues have their own vehicles.
  2. Divya feels that fuel efficiency should be the most critical factor while making a choice.
  3. Divya uses media and other social channels to collect information about different models.
  4. Divya looks for a specific colour and showroom delivery as she does not want to wait.
  5. Divya narrows down to a dark grey car of a specific brand.

Related Questions

Five friends wanted to go on holiday together to one nearby village, but they found it difficult to decide where to go. Jai and Mano both wanted to go to Pane, with Fene as their second choice. Kali wanted to go to Make, while Lily's first choice was Gute and Naz's was Tembe. Naz and Kali both put Fene as their second choice, while Lily gave it as her third choice, preferring Tembe as her second choice. Kali and Mano put Tembe as their third choice. Jai's third choice was Gute and Naz's was Make. They agreed to allocate three points for a 1st choice, two points for a 2nd choice and one point for a 3rd choice. The friends decided that they would not go anywhere which was not someone's first choice. Select the place they did go for holiday. 
A, B, C, D, E and F are six girls who use 6 different face wash – Pond’s, Lakme, Lotus, Garnier, Himalaya and Kaya (but not necessarily in the same order). They also like six different colours – Red, Blue, Brown, Peach, Black and White (also not necessarily in the same order. A and C do not like a Red colour. The girl who uses Lakme face wash likes Peach colour. The girl who likes White colour does not use Kaya nor Lotus face wash. B neither likes Peach nor Red colour. D does not like a Blue colour but uses a Lotus face wash. The girl who uses Pond’s face wash likes Red colour. C does not use Lakme face wash nor likes white colour. F neither uses Himalaya nor Kaya face wash but likes Brown colour. Who does use Himalaya’s face wash?
Study the following information carefully and answer the given questions. For a recruitment process in an ACCOUNTING organization, the candidates need to possess the following qualifications criteria: (i) He/she should be a graduate in commerce with at least 60% marks. (ii) He/she should be of at least 24 years of age and not more than 40 years as of 1-7-2016. (iii) He/she should have post-qualification work experience of at least 2 years. (iv) He/she should have secured 55% marks in the selection process. However, if the candidate fulfills the above-mentioned criteria except: (A) at (i), and if the candidate is not a graduate in commerce but has a post-graduation degree in finance with a minimum of 60% marks, he/she should be referred to the Finance Manager of the organization. (B) at (ii), and if the candidate fulfills all the eligibility criteria but of post-qualification work experience but has secured 75% marks in the selection process, he/she may be referred to the Trainee Accountant. Based on the above information, study carefully whether the following candidates are eligible for the recruitment process and mark your answer as follows. You are not to assume anything other than the information provided in each question. All the cases are given to you as of 1-7-2016. Mamatha has done graduation in Mechanical Engineering with 59% marks. Her date of birth is 3.5.1991. She is qualified in the selection process and has secured 45% marks in it. She also has two years of post-qualification work experience.
Study the following information carefully and answer the given questions. For a recruitment process in an ACCOUNTING organization, the candidates need to possess the following qualifications criteria: i) He/she must be a graduate in commerce with at least 60% marks. ii) He/she must be at least 24 years of age and not more than 40 years as of 1-7-2016. iii) He/she must have post-qualification work experience of at least 2 years. iv) He/she should have secured 55% marks in the selection process. However, if the candidate fulfills the above-mentioned criteria except: (A) at (i), and if the candidate is not a graduate in commerce but has a post-graduation degree in finance with a minimum of 60% marks, he/she should be referred to the Finance Manager of the organization. (B) at (iii), and if the candidate fulfills all the eligibility criteria of post-qualification work experience but has secured 75% marks in the selection process, he/she may be referred to the Trainee Accountant. Based on the above information, study carefully whether the following candidates are eligible for the recruitment process and mark your answer as follows. You are not to assume anything other than the information provided in each question. All the cases are given to you as of 1-7-2016. Snehlata’s date of birth is 6.2.1990. She has done her graduation and post-graduation in Commerce and secured 61% and 63% marks respectively. She has post-qualification work experience as a Senior Accountant of 3.5 years. She has secured 58.5% marks in the selection process.
In the following question the 1st and the last part of the sentence/passage are numbered 1 and 6. The rest of the sentence/ passage is split into four parts and named P, Q, R and S. These four parts are not given in their proper order. Read the sentence/passage and find out which of the five combinations is correct. 1 - Elizabeth-Jane had perceived from Henchard's manner that in assenting to dance she had made a mistake of some kind. P - In her simplicity she did not know what it was till a hint from a nodding acquaintance enlightened her. Q - This made her very miserable, and she looked about for her mother; but Mrs. Henchard, who had less idea of conventionality than Elizabeth herself, had gone away, leaving her daughter to return at her own pleasure.  R - Thereupon her ears, cheeks, and chin glowed like live coals at the dawning of the idea that her tastes were not good enough for her position, and would bring her into disgrace.  S - As the Mayor's step-daughter, she learnt, she had not been quite in her place in treading a measure amid such a mixed throng as filled the dancing pavilion. 2 - The latter moved on into the dark dense old avenues, or rather vaults of living woodwork, which ran along the town boundary, and stood reflecting. 
A (a 25 year old man) was B's (a 23 year old woman) neighbour. He fell in love with her and wanted to ask her to enter into a relationship with him. He sent her a number of text messages proclaiming his love for her. She did not respond to his overtures. On November 18, 2013, A went to B's house and told her that he was in love with her, and wanted to marry her. She told him that she was not interested and asked him to leave. A believed that B was only playing hard to get, and if he persisted, she would change her mind. On November 25, 2013, when B was returning home from her workplace, A met her again and proclaimed his love for her again. She again told him that she was not interested, and threatened to complain to the police. In spite of this, a week later, when B was leaving for work, she noticed that A was waiting outside her house, with a bouquet of flowers, and he tried to give her the flowers. B ignored him once again, and went to the police station to complain about A's acts. Under what Section of the Indian Penal Code should the police register the FIR (First Information Report)
Seven people A, B, C, D, E, F and G live on separate floors of a 7-floor building. Ground floor is numbered 1, first floor is numbered. 2 and so on until the topmost floor is numbered 7. Each one of these having a different cars-Cadillac, Ambassador, Fiat, Maruti, Mercedes, Bedford and Fargo but not necessarily in the same order. Only three people live above the floor on which A lives. Only one person lives between A and the one having a car Cadillac. F lives immediately below the one having a car Bedford. The one having a car Bedford lives on an even-numbered floor. Only three people live between the ones having a car Cadillac and Maruti. E lives immediately above C. E is not having a car Maruti. Only two people live between B and the one having a car Fargo. The one having a car Fargo lives below the floor on which B lives. The one having a car Fiat does not live immediately above D or immediately below B. D does not live immediately above or immediately below A. G does not have a car Ambassador. Question : How many people live between the floors on which D and the one having a car Bedford ?
Mr. Murugan from Chennai experienced the comfort of Limo during his visit to China. He was willing to deposit an approximate price of Limo to buy the first available unit from Mr. Ahmed, a dealer in Chennai, known for fair dealing. Ginger Automobile is yet to announce the actual price, and the process for allocation of the vehicles. In order to maximise his cash flow, Mr. Ahmed should 1. collect the amount from Mr. Murugan. Later when the delivery is delayed, blame it on PAC's problems. 2. collect 50% as advance and the remaining 50% after the confirmation of launch date by Ginger Automobiles. 3. collect the amount Mr. Murugan is willing to deposit after clarifying that delivery is subject to the company policy. 4. not collect the amount, but suggest to Mr. Murugan to write to Ginger Automobiles. 5. collect the amount and transfer it to the account of Ginger Automobiles, instead of keeping it in his personal account.
There are six girls Mayuri, Kavyanjali, Divya, Poonam, Neha and Vidya. Each girl likes a different colour - red, blue, purple, yellow, green and pink. Divya likes red colour. Poonam does not like green and yellow colour. Neha likes purple colour. Vidya does not like pink and green colour. Mayuri likes blue colour. Which of the following girl and colour combinations is correct?
Passage: The phenomenal rise of social media (SM) platforms such as Facebook, Twitter and others is proving to be a double-edged sword in the functioning of democracies. On the one hand, it has democratized access to information. On the other hand, it has concentrated power over that information with a handful of private companies, their billionaire owners, and certain ideologically committed activist groups. Statements: (A) Social media allow the democratisation of information and broader communication. (B) Social media bypass traditional curators of information like Journalists and PIB. (C) Social media reduce the cost of creating and disseminating information. Question: Which of the above statements weakens the argument that social media is desirable?