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The critical reasoning question is based on a short argument, a set of statements, or a plan of action. For each question, select the best answer of the choices given and explain why the chosen answer is the right fit. Question: A large restaurant chain was in the news recently for an accusation by a customer, that their chicken was in fact pork. Which of the following damage control measures would be the best undertaken by the restaurant chain to help save their reputation?

The critical reasoning question is based on a short argument, a set of statements, or a plan of action. For each question, select the best answer of the choices given and explain why the chosen answer is the right fit. Question: A large restaurant chain was in the news recently for an accusation by a customer, that their chicken was in fact pork. Which of the following damage control measures would be the best undertaken by the restaurant chain to help save their reputation? Correct Answer Address the issue and apologize if the accusation is true, if not, prove it.

An outspoken customer can do a lot of damage to the restaurant’s reputation, thus handling the accusation maturely and remembering what’s on the line is important. Dealing with the issue properly and with respect for the customer is important as well. Apologizing can help keep the reputation up considerably and proving the customer wrong, respectfully, would help the reputation even more.

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