Which of the following is a source of differentiation?
A
Relationships with customers
B
Distribution
C
Low costs
D
Unreliability
Correct Answer: Relationships with customers
Relationships with customers is a source of differentiation. Product differentiation is a marketing strategy that strives to distinguish a company's products or services from the competition. Successful product differentiation involves identifying and communicating the unique qualities of a company's offerings while highlighting the distinct differences between those offerings and others on the market.