Which of the following is not one of the benefits of e-commerce to sellers?
A
E-commerce offers greater flexibility in meeting customer needs
B
E-commerce is a powerful tool for customer relationship building
C
E-commerce can help to reduce costs
D
E-commerce increases the net cost per contact
Correct Answer: E-commerce increases the net cost per contact
E-commerce increases the net cost per contact is not one of the benefits of e-commerce to sellers.