Step by step business functions, in which product or services must have customer usefulness is classified as
A
value chain
B
useful chain
C
product chain
D
services chain
Correct Answer: value chain
Step by step business functions, in which product or services must have customer usefulness is classified as value chain. A value chain is a set of activities that a firm operating in a specific industry performs in order to deliver a valuable product (i.e., good and/or service) for the market.