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Michael bought a new washing machine which is not performing its primary function of washing clothes properly. What should the executive at customer care suggest Michael?

Michael bought a new washing machine which is not performing its primary function of washing clothes properly. What should the executive at customer care suggest Michael? Correct Answer To assure the customer that a specialist will visit their house the following day

A new washing machine is not washing clothes properly is definitely a disappointment for the customer. To ensure customer satisfaction the executive at customer care very rightly assured that the specialist will look into the reasons for malfunctioning of the washing machine. It is incorrect to suggest selling, buying or leasing the washing machine without even looking at the problem.

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