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Which of the following is NOT direct method to solve intergroup conflicts?

Which of the following is NOT direct method to solve intergroup conflicts? Correct Answer Persuasion

The correct answer is Persuasion.

  • Persuasion is the indirect method, in which the groups find the areas of common interests among themselves.

Key Points

  • Intergroup conflict is when the conflict between groups inside and outside an organization disagree on various issues.
    • Within those types of conflict, one can experience horizontal conflict, which is a conflict with others that are at the same peer level as you, or vertical conflict, which is a conflict with a manager or a subordinate.

Additional Information

  • The direct method to solve intergroup conflicts-
    • Ignoring the conflict
    • Domination by the management
    • Removing the key figures in the conflict
    • Problem-solving
  • Persuasion is the indirect method, in which the groups find the areas of common interests among themselves.
    • The groups try to find out those interests levels where they have the same say.
    • Afterward’, the groups try to show how important it is to each of them in attaining organizational goals.
    • But persuasion is possible only if there are no clashes between the groups and their members.

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